Small Print – Terms & Conditions
Cancellations & Refunds
Once we’ve confirmed a mutually agreed date and time, you’ll need to complete your booking via Stripe on the Purchase page no later than 12 hours before your reading. If payment isn’t received in that time, your appointment will be released and made available to others.
Please note that all bookings are also subject to Stripe’s terms and conditions.
If you need to cancel a face-to-face, video, or telephone reading within 6 hours of your scheduled time, a 50% cancellation fee will apply. Refunds will be processed within 30 days.
Online Video & Telephone Readings
At the agreed time, I will contact you via the chosen video platform or telephone. If you’re unavailable and miss the appointment, the session will be considered forfeited and no refund will be given.
Email Readings
Once your payment is complete through Stripe, please submit your reading questions using the Contact form or email me at info@tonyfoxtarot.com. Turnaround time for email readings is typically within 7 days.
All email readings are voice recorded and delivered via a pCloud link, allowing you to download and keep the file on any device. Please note that your reading will be stored on pCloud for one month only before it is automatically deleted.
International Clients
If you live outside the UK, you’re very welcome to book a reading. For telephone appointments, you will need to call me at the agreed time (UK/GMT). Unfortunately, missed calls or failure to attend will result in a lost appointment and no refund.
Important Information About Readings
All readings are offered in the spirit of guidance, insight and empowerment, and are not intended to be predictive or absolute. The messages you receive aim to help you better understand your situation and take empowered steps forward.
Readings are for entertainment purposes only, and you retain full responsibility for any actions taken as a result. By booking a reading, you agree not to hold Tony Fox liable for any decisions you make.
If you require medical, financial or legal advice, please consult a qualified professional.
Confidentiality & Your Information
Your privacy is respected at all times. Your email and personal details will never be shared or sold. Occasionally, you may receive a follow-up email regarding new offerings or important updates.
Payments, Discussion & General Terms
All payments are made in advance, with no hidden fees.
You agree to the terms set out by Stripe and will need to resolve any payment issues directly with them.
I’m happy to clarify your reading afterwards if needed, but reserve the right to limit ongoing discussion if it exceeds the original scope.
Your statutory rights are not affected.
By placing an order, you confirm that you’ve read, understood, and agreed to the above terms and conditions.